Frequently Asked Questions (FAQ)

Here you will find answers to the most popular questions.

The product fee is an “environmental” obligation of entrepreneurs manufacturing and introducing products in packaging, post-consumer products, batteries and accumulators to the domestic market. The product fee is the sum of fees for not performed recovery and for not performed recycling.

Is your company obliged to pay a product fee ? Check if you can avoid the product fee by completing a short 3-minute survey – HERE.

This is understood as the export of packaging waste from the territory of the country to the territory of a non-member state of the European Union for recycling.

Act of June 13, 2013 on the management of packaging and packaging waste (Journal of Laws of 2013, item 888, as amended).

Act of April 24, 2009 on batteries and accumulators (Journal of Laws of 2009, No. 79, item 666, as amended).

Act of 11 May 2001 on the obligations of entrepreneurs regarding the management of certain wastes and on the product fee (Journal of Laws of 2001 No. 63, item 639, as amended).

The obligation to conduct public educational campaigns applies to all entrepreneurs who introduce products in packaging to the market in Poland. According to Art. 19 of the Act of June 13, 2013, in addition to the obligation to recycle packaging waste, each entrepreneur is also obliged to conduct public educational campaigns in the field of environmental protection, or if this is not possible, allocate 2% of the net value of purchased packaging for this purpose.
It is also possible to delegate this obligation to a specialized entity, such as Interzero.

DPR – means a document confirming the recycling of packaging waste, including specifying the mass of such waste and the method of its recycling.

EDPR – means a document confirming, respectively, the export of packaging waste or intra-Community delivery of packaging waste for recycling, including specifying the weight of such waste.

This means the export of packaging waste from the territory of the country to the territory of another Member State of the European Union for recycling.

The documents are issued at the request of the person introducing products in packaging, packaging recovery organizations or economic self-government organizations by the entrepreneur: exporting packaging waste and making intra-Community delivery of packaging waste.

My Interzero

The login is a NIP number, a dash and a number that changes depending on the number of accounts created for a given NIP, e.g. “1111111111-1”, “1111111111-2”, etc.

The e-mail address, user data and adding a new user can be updated by writing an e-mail to the address rozlicza@interzero.pl.

Annual reports on products, packaging and waste management arising from them are prepared in accordance with the provisions of the “Act on the management of packaging and packaging waste” – the report for a given year is prepared on the basis of the amounts provided in the previous calendar year.

After logging in to the Moje Interzero portal, go to the Reports tab, then click the yellow “Submit a report” button. After selecting the appropriate tab with the name of the report, click the “Complete the report” button

The report on the masses of introduced packaging, products and batteries for the previous year should be submitted by January 31 of the current year, i.e. the report for 2022 should be submitted by January 31, 2023.

Zero Waste IT

It is the preparation of used devices for reuse. In addition to cleaning equipment and repairing or replacing parts, full anonymization is also performed, which means that Interzero removes all traces of data on these devices. You can also install new software.

Electrical and electronic equipment often has a short lifespan. In Poland, due to the obligation to conduct selective waste collection, it is forbidden to throw waste equipment into municipal waste containers. However, even a used device can be fully functional and too valuable to end up in the trash. We deal with certified and safe refurbishment of equipment, turning it into resaleable assets. It must be noted that electronic equipment quickly loses value, so it is worth considering the decision to sell it to maximize the value recovered.

We buy all kinds of electronics, e.g. monitors, desktop computers, laptops, tablets, smartphones, servers and batteries, network devices and consumer electronics. We will be happy to help in the development of other devices as well. Contact us for additional information – zerowasteit@interzero.pl.

In order to prepare an offer, we need information about the quantity, type, manufacturer, model name, specifications, age, SSD (for laptops), condition, defects, power adapter you have. Do not hesitate to contact us and ask for a quote form!

The following minimum quantities apply:

  • Computers: 50 pcs.
  • Laptops: 25 pcs.
  • Monitors (from 19 inches): 70 pcs.

We collect tablets, phones, consumer electronics and Apple products in smaller quantities – please ask for details.

Certificate resources SAVED – is a document developed in cooperation with the Fraunhofer Institute UMSICHT and delivered to our partners confirming the saving of primary resources and the reduction of greenhouse gas emissions. The values are certified by the Fraunhofer Institute and can therefore be displayed in the sustainability report.

Made4Loop

Looping is the use of reusable food packaging that consumers rent for a fee and then return via a deposit system. In this way, the packaging remains in a closed loop.

The Made4Loop service is Looping of reusable cups and containers in a model in which Interzero provides support at every stage of the process. Our solution is tailor-made and adapted to enterprises of all sizes. We will adjust the project stages to the needs of your business.

If you run a cafe, catering outlet or sell drinks in disposable takeaway cups, from January 1, 2024, you must impose additional fees on your customers who order drinks in disposable cups from you. The reason for these changes is the adoption of the SUP (Single Use Plastics) Act, which is a transposition of the EU Directive 2019/904. From July 1, 2024, entrepreneurs selling drinks in disposable cups will have to provide their customers with a more sustainable and environmentally friendly alternative.

According to the interpretation of the Ministry of Finance, the fee may be included in the product price and does not have to be separated on the receipt.

The fee is charged only for disposable plastic packaging.

The fee for a single-use cup or packaging is borne by the end consumer.

No, reusable packaging is not subject to the SUP Act.

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